This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with swap.coffee (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • As you browse the Site, we collect data about the individual web pages or products you view, the websites or search terms that referred you to the Site, and your interactions with the Site.

We refer to this automatically-collected information as Device Information.

Technologies Used to Collect Device Information:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.
  • Log Files: Track actions occurring on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you contact us via forms located on the Site, we collect:

  • Contact Information, such as your name, email address, and phone number.

When we mention Personal Information in this policy, it includes both Device Information and Contact Information.

How We Use Your Personal Information

We use the Contact Information to:

  • Communicate with you.
  • Provide you with information or advertising about our products or services in line with your preferences.

We use the Device Information to:

  • Screen for potential risk and fraud (especially your IP address).
  • Improve and optimize our Site by analyzing how customers browse and interact with it.
  • Assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

  • We use Google Analytics to understand how customers use the Site. Learn more about how Google uses your information here. You can opt out of Google Analytics here.

Additionally, we may share your information to:

  • Comply with applicable laws and regulations.
  • Respond to subpoenas, search warrants, or other lawful requests.
  • Protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you.

You can opt out of targeted advertising:

Additionally, opt out via the Digital Advertising Alliance.

Do Not Track

We do not alter our Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to:

  • Access personal information we hold about you.
  • Request corrections, updates, or deletion of your information.

To exercise these rights, please contact us via the form at swap.coffee.

Please note:

  • We process your information to contact you or pursue our legitimate business interests.
  • Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Contact Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us via the form at swap.coffee.